Workforce shortage in aircraft MRO: A complex issue that demands solutions

The aviation Maintenance, Repair, and Overhaul (MRO) industry is grappling with a critical challenge: a shortage of skilled labour. With aircraft orders surging worldwide due to rising demand for air travel and fleet upgrades, the pressure is mounting. For example, Airbus projected in 2021 that over 39,000 new aircraft will be needed by 2042—many of which are smaller models like the A320 family.

Currently, the global MRO market is expected to grow steadily, reaching $124 billion by 2034, which will only heighten the demand for qualified technicians. Industry reports, such as those from Oliver Wyman, forecast that by 2037, the aviation sector will require over 600,000 new aviation maintenance technicians globally, with the largest demand coming from Asia and Europe. However, the existing workforce is aging, and nearly half of the current maintenance technicians are expected to retire in the next 10-15 years ​(Aviation Business News).

The growing need for skilled labour, coupled with a generational shift in the workforce, makes it even more urgent for MROs to attract new talent. At the same time, competition between different MRO organizations for skilled technicians is fiercer than ever. Until now, 2024 proves to be a year with no significant challenges in recruiting staff, as there has been strong interest from both technical and non-technical candidates to work for Bird Aviation.

In this fast-changing landscape though, finding the right balance between experienced workers and younger technicians could be the key to long-term success for MRO organizations, helping to prevent productivity slowdowns.

Aircraft MRO must attract the next generation

To address the skilled labor shortage in the MRO sector, it is crucial to reframe how the industry is perceived by younger generations. Traditionally, aviation careers have emphasized pilot and cabin crew roles, often overshadowing the diverse and rewarding opportunities within MRO. I believe that by modernizing recruitment practices and enhancing vocational training programs, we can cultivate a more appealing image of the industry.

One of the most compelling aspects of a career in MRO is the range of compensation opportunities available. Skilled technicians can command competitive salaries, often accompanied by benefits that highlight the critical nature of their roles in maintaining aviation safety. Moreover, the global demand for MRO services offers the flexibility to work anywhere in the world. This geographic mobility allows young professionals to explore various cultures and environments while advancing their careers—a significant draw for those seeking both adventure and stability.

In addition to attractive compensation and location flexibility, MRO careers present the opportunity to grow alongside technological advancements. As new technologies rapidly emerge in aviation, technicians can engage in continuous learning and professional development. This evolving landscape not only keeps work engaging but also allows individuals to build fulfilling careers with significant long-term potential.

The connection between MROs and educational institutions is essential

However, for the MRO industry to fully capitalize on these opportunities, a stronger connection between education and market needs is essential. Collaborations between MRO organizations and educational institutions must be prioritized to develop curricula that align with current industry requirements. In the case of Bird Aviation, this led us to establish new relationships with universities, not only in Cyprus but also in the wider region. Collaborations between us, local universities, and EASA’s Part 147 organizations are the first steps in this journey.

By involving industry professionals in training program design, we can ensure that students acquire relevant skills and knowledge. Furthermore, increasing the availability of internships and co-op programs can offer students valuable firsthand experience, effectively bridging the gap between classroom learning and real-world application.

The role of collaboration in bridging the MRO skills gap

We all know there are no simple solutions to complex problems, and workforce shortages are one of the most challenging issues today. Not just for MRO companies or the aviation industry, but for many critical economic sectors.

Specifically for our industry, bridging the MRO workforce gap requires active collaboration among all stakeholders, including airlines, MRO providers, and educational institutions. Together, we can develop solutions that not only address the current skills shortage but also strengthen the future of our industry.

Meanwhile, industry-led programs must prioritize hands-on training, offering real-world experience that equips new talent with the skills required for today’s complex MRO operations. This combination of public and private sector efforts is essential to developing a pipeline of skilled professionals capable of driving the industry forward.